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Visiting Hospice Program

Being diagnosed with a life threatening illness can be overwhelming for both the individual diagnosed, and their family. Hospice can help, we can help you navigate this difficult journey. Hospice compliments other health care services by providing support to the client wherever they are residing, whether that be in their own home, a nursing home, a retirement home, hospital, or in our residential Hospice House.


Upon receiving a referral,  a Coordinator will meet with you and/or your caregivers to determine how we can help. Trained Hospice Volunteers function as extended family members. They can provide companionship by talking, listening, or just sitting quietly. Volunteers can also assist the caregiver by providing them with time to run errands, participate in their own activities or tend to their self care, OR, they can run errands for you, such as picking up medication or groceries, by preparing a small meal, or assisting with personal care. 

If the individual and family would like a volunteer and feel they would be of benefit, the coordinator will work to match them with a volunteer in their area.  If a volunteer is not needed, other services will be explained and offered and the hospice coordinator will follow up to check in on a monthly basis with a phone call, or at the patient/family request.


The Heart of Hastings Hospice accepts referrals from anyone; individuals, family members, friends, visiting nurses, physicians, clergy, or home care workers. Use our contact form or call (613) 473-1880 to speak with a Coordinator about the program.


Caregiver Respite

Light Meal Preparation

Assisting with personal care

Running errands

Our volunteers can provide:


Upon receiving a referral, our coordinator will contact you to set up a time to visit you/your family.


Our coordinator will meet you in your home to discuss our program, assess your needs and eligibility for service, ensure the environment is safe for our volunteers and to get to know you a little better.

Initial Visit

Our coordinator will meet with you and your new volunteer in your home. During this time, we will assist the client and volunteer to "break the ice" and get to know each other and the care needs.

Ongoing Visits 

Future visits are left to develop organically between the client and volunteer, be that on a regularly scheduled basis, or on an as needed schedule.

Request information about Visiting Hospice


Years of Experience


Families Served


$ saved for the Community


Happy Staff

Our Address

17 McKenzie Street

Madoc, ON

Tel: 613-473-1880 

Fax: 613-473-4070


Opening Hours

Monday           8:00am - 4:00pm

Tuesday           8:00am - 4:00pm

Wednesday     8:00am - 4:00pm

Thursday         8:00am - 4:00pm

Friday               8:00am - 4:00pm

Sat./Sun.          By appointment only

© 2019 The Heart of Hastings Hospice

17 McKenzie St Box 624

Madoc, ON  K0K2K0

(613) 473-1880

Charitable Number

12859 7192 RR001