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Government of Canada’s Community Services Recovery Fund Supports Volunteer Recruitment and Retention

Madoc, ON – The Heart of Hastings Hospice is pleased to announce they were selected to receive $42,241.92 through the Government of Canada’s Community Services Recovery Fund, administered by the Canadian Red Cross. This funding has supported the modernized volunteer recruitment strategy to meet increased volunteer demand and provide ongoing retention and support of volunteers.

“I am continually impressed by the passion, dedication, and creativity of community service organizations, like the Heart of Hastings Hospice,” said the Minister of Families, Children and Social Development, Jenna Sudds. “I am equally proud the Government of Canada has supported their important work through the Community Services Recovery Fund. By investing in these organizations and their projects we can help to create a more just and equitable society, where everyone has opportunities to succeed. I look forward to seeing the positive impact of this investment in Madoc over the years to come.”

Volunteers are an integral part of the hospice residence workforce, and in the communities we serve with our visiting hospice support.

The Community Service Recovery Fund allowed The Heart of Hastings Hospice to incorporate the following:

· Support a Volunteer Recruitment Coordinator position to recruit, retain and support volunteers.

· 12 new volunteers recruited since May 2023

· The ability to offer new in-house training to volunteers.

· The purchase of technology in the form of video conferencing for volunteer training and virtual


· The implementation of volunteer support groups and volunteer wellness check ins

· Increased volunteer and client matching in the community

· The maintenance of a monthly newsletter and social media campaigns to keep connected with volunteers

"The impact of this Community Services Recovery Fund cannot be underestimated,” said Pauline Pietschmann, Fundraising & Awareness Coordinator. “This funding has allowed us to dedicate and support a role specific to the recruitment, training, support and retention of new volunteers, while allowing us much-needed funds to support the need for in-house technology to facilitate volunteer training and workshops.”

The Heart of Hastings Hospice is a community-based, volunteer organization dedicated to meeting the needs of individuals and their families who are facing the terminal phase of their illness, and the grief/bereavement period. The Heart of Hastings Hospice will assist these people to remain in their home longer and support those wishing to die at home or in The Heart of Hastings Hospice House.

The Community Services Recovery Fund is a one-time $400 million investment from the Government of Canada to support community service organizations, including charities, non-profits and Indigenous governing bodies, as they adapt and modernize their organizations.

The Community Services Recovery Fund is being delivered through three National Funders - Canadian Red Cross, Community Foundations of Canada, and United Way Centraide Canada

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